Filing a claim for a vehicle repair is generally not very high on the list of fun things to do, which is why we put a premium on quick and helpful customer service. We aim to be as efficient as possible, and have an average call wait time of less than 60 seconds to prove it! Plus, we’re very proud to boast that nearly 80% of our claims are adjudicated within the first hour of being initiated. All this means you’re going to spend less time dealing with car troubles!
With an average tenure of 10 years, our Claims team knows how to work quickly with fast turnaround times. Many claims are paid the same day, sometimes within 90 minutes of being submitted. And if you’re ever not satisfied with your claim or your experience, we have a dedicated Customer Service Department ready to listen.